TERMS & CONDITIONS

Introduction
These Terms and Conditions govern all use of the website www.giunia.com and all purchases made through it. By using this Website and placing an order, you agree to these Terms. If you do not agree, you must not use this Website.

Orders & Contract Formation

  • By placing an order on our Website, you are making an offer to purchase a product.
  • A contract is formed only when you receive an order confirmation email from us.
  • We reserve the right to refuse or cancel any order in the event of errors in pricing, product availability, or suspected fraud.

Products & Availability

  • All items are handmade and subject to availability.
  • We may make minor changes to products to reflect changes in laws or technical requirements.

Prices & Payment

  • All prices are stated in Euros (€) and include VAT where applicable.
  • Payment must be made in full at the time of purchase using the methods provided at checkout (including Klarna, credit card, iDEAL, and other accepted methods).
  • If paying with Klarna, their separate terms and conditions also apply.

Delivery

  • Please see our Shipping Policy for processing times, shipping costs, estimated delivery times, and shipping terms.

Returns

  • Please see our Returns & Refund Policy for details on return conditions, the returns address, timelines, and customer responsibilities.

Intellectual Property
All content on the Website—including designs, graphics, logos, icons, trade names, texts, and images—is owned by GIUNIA or licensed to us. You may not reproduce, distribute, or use any Website content without our prior written consent.

Restrictions of Use
You are specifically restricted from:

  • Republishing Website material in other media without consent
  • Selling, sublicensing, or otherwise commercialising Website material
  • Publicly performing or showing Website content without permission
  • Using this Website in any way that is harmful, unlawful, or may damage the Website or third parties
  • Engaging in unauthorised data mining, harvesting, or similar activity
  • Using this Website for unauthorised advertising or marketing

Viruses, Hacking & Security

  • You must not misuse the Website by knowingly introducing viruses, trojans, worms, or other harmful material.
  • You must not attempt to gain unauthorized access to the Website, its server, or related systems.
  • We decline all responsibility for damages caused by malicious attacks or technical incidents beyond our control.

Liability & Warranty

  • Nothing in these Terms limits your legal rights as a consumer under Dutch/EU law.
  • We are not liable for indirect or consequential losses, such as loss of profits or business opportunities.
  • Products are covered by statutory warranty rights under Dutch law.

Governing Law & Jurisdiction
These Terms are governed by the laws of the Netherlands. Any disputes will be subject to the non-exclusive jurisdiction of the courts in the Netherlands.

Last updated: 14 August 2025